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Planning services

Planning Service Covid-19 Update 1 December 2020


In light of the on-going Covid-19 situation, all our officers are now remote working from home, therefore we are running at reduced capacity at this time. Our duty planner service is available Monday to Friday 9am to 1pm by calling 0300 330 7000, selecting option 4 and asking for the duty planner.

To contact the Planning Office, the main numbers are 0300 330 7000 (option 4) and for Building Control, the numbers are 01604 838920, but please be advised that there may be delays in your calls being answered at this time. Your patience and understanding is greatly appreciated. You can email us at [email protected] for any team within Planning Services and your email will be forwarded to the relevant team/officer for a response. However, there may be delays in our normal response timescales. For more information on individual teams and services, please refer to the specific home pages below.