Northampton Borough Council
Northampton Borough Council

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High call volumes

We are experiencing a high volume of calls about the waste and recycling changes. If you call us you may be waiting longer than usual to get through. You might find the information you need online.

See our waste and recycling web pages.

Our commitment to opening up digital services to everyone.

The team behind this web site hope that whoever needs to use it, can do so easily.

If you do have problems, or would like to make any suggestions to improve the site from an accessibility point of view, please get in touch with us. Talk to us about the problem and we will listen.


We have made every effort to ensure this web site is easily readable using 'plain English'. In addition, we have ensured that the design of this web site is not an obstacle to its usability and readability.

The 'text only' option provides a plain text alternative to every page on this web site. In addition, we have minimised the use of Javascript to almost zero, to ensure that all browsing media and devices are able to access the information on this site with ease.

The site is also designed to be easily printable - providing a simple, text-based output onto paper.

Government standard keys

  • S - skip navigation
  • 1 - Homepage
  • 2 - Whats new
  • 3 - Site map
  • 4 - Search facility
  • 5 - Frequently asked questions
  • 7 - Complaints procedure (contacting the Council page)
  • 8 - Disclaimer
  • 9 - Feedback facility
  • 0 - Access key details (this page)