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Claim online, the fastest way to make your claim for housing benefit and/or Council Tax Reduction.
Just complete the online form and provide the evidence requested.
Changed address? Had a change in your income? Has someone left or joined your household?
Find out which changes in your circumstances you need to tell us about.
We are interested in hearing your views regarding our Revenues and Benefits service. Please complete our customer satisfaction survey.
Universal Credit is in place in Northampton.
Find out what this means for you.
Find out how changes to the benefits system could affect you and how we can help (includes changes for 2016 onwards).
On a low income and need help with paying your Council Tax bill? See details of Council Tax Reduction.
Why overpayments occur and how we recover money through Debt Recovery.
Have you had a benefit decision you do not agree with?
Find out how to appeal.
How Northampton Borough Council uses your information.
We will arrange an appointment time for you to deal with benefits and council tax enquiries in order to reduce the amount of time you wait.
Telephone: 0300 330 7000
9am - 5pm, Monday to Friday
The counter at One Stop Shop at the Guildhall is open between 9am - 5pm, Monday to Friday.
Northampton Borough Council Benefits feed