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The Housing Benefit notification letters for 2018/19 will be issued on 12 March 2018. During this time, our phone lines may be extremely busy.
You may access many of our services online; please see the options below.
If you receive Housing Benefit, rent from certain landlords and your rent is due to increase this year, find out what you need to do.
We are interested in hearing your views regarding our Revenues and Benefits service. Please complete our customer satisfaction survey.
Universal Credit is in place in Northampton.
Find out what this means for you.
Claim online, the fastest way to make your claim for housing benefit and/or Council Tax Reduction.
Just complete the online form and provide the evidence requested.
Changed address? Had a change in your income? Has someone left or joined your household?
Find out which changes in your circumstances you need to tell us about.
Find out how changes to the benefits system could affect you and how we can help (includes changes for 2016 onwards).
On a low income and need help with paying your Council Tax bill? See details of Council Tax Reduction.
Why overpayments occur and how we recover money through Debt Recovery.
Have you had a benefit decision you do not agree with?
Find out how to appeal.
From 9 May 2014, how we calculate earnings for benefit changed.
Find out how this affects you.
We will arrange an appointment time for you to deal with benefits and council tax enquiries in order to reduce the amount of time you wait.
Telephone: 0300 330 7000
9am - 5pm, Monday to Friday
The counter at One Stop Shop at the Guildhall is open between 9am - 5pm, Monday to Friday.
Are you currently struggling with job searches? Need help with your CV? Looking for pointers for interviews? Thinking about retraining? Find out what work coaches can do to help!
Northampton Borough Council Benefits feed