Discretionary Housing Payment (DHP)
Discretionary Housing Payment scheme
The Discretionary Housing Payment (DHP) scheme was introduced to provide financial support for those on a low income who may need further help with their housing costs.
Further help through the DHP scheme is only available for customers who are or were in receipt of Housing Benefit (or the housing element of Universal Credit if it does not cover all your housing costs) and need financial support to pay their rent; DHPs are not available for Council Tax.
We receive some money from the government towards the DHP scheme.
Who can claim a DHP
You must be receiving some Housing Benefit or the housing element of Universal Credit to be eligible to claim a DHP.
A DHP cannot help you with service charges not covered by the benefit scheme, such as heating, lighting, hot water, and other fuel costs or water rates, sewerage or other environmental costs.
You cannot receive a DHP to make up for any reduction in other social security benefits as a result of any sanctions applied by the Department for Work and Pensions.
The amount awarded is entirely at our discretion. Each individual case will be considered on its own merits. We will look at the individual circumstances of your claim and will consider the other options available to you before deciding whether to award a DHP.
If you disagree with our decision on your application for DHP, you can write to the benefits manager who will review the assessor's decision.
You do not have the right to go to the Tribunal Service on the decision of an award of a DHP.
Apply for a DHP
If you are a Housing Benefit customer, you can apply online; please make sure you have all your financial information to hand and try to give as much information as possible on your form to help us make a decision.
To support your DHP application we will require two recent months' bank statements for all accounts held.