Benefits

Top tasks

Claim Online, the fastest way to make your claim for Housing Benefit and/or Council Tax Reduction.

Just complete the online form and provide the evidence requested.

Changed Address? Had a change in your income? Someone left or joined your household?

Find out which changes in your circumstances you need to tell us about.

Find out how changes to the benefits system could affect you and when they come into effect.

Have your say on ways to reduce the amount of council tax you pay.

Why overpayments occur and how we recover money.

How to appeal against a benefits decision.

We will arrange an appointment time for you to deal with benefits and council tax enquiries in order to reduce the amount of time you wait.

Tel:0300 330 7000
9:00am - 5:00pm Monday to Friday

The counter at One Stop Shop at the Guildhall is open between
9:00am - 5:00pm Monday to Friday.