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We aim to deliver consistently high levels of service that our customers will appreciate.
Our level of customer services has received recognition from the Cabinet Office with the achievement of the Customer Service Excellence award.
In addition to this, all staff within the service are able to obtain a professional qualification through the Training and Learning Company
Opening times and information on the One Stop Shop service.
The quickest, cheapest and easiest way to contact us is to complete our online form.
A selection of services that offer advice and support in the One Stop Shop.
Our feedback procedures and how we deal with comments, compliments and complaints.
We measure customer satisfaction on a monthly basis and publicise the results.
How we maintain and continue to develop our high levels of customer service.
Northampton Borough Council Customer services feed