Northampton Borough Council
Northampton Borough Council

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High call volumes

We are experiencing a high volume of calls about the waste and recycling changes. If you call us you may be waiting longer than usual to get through. You might find the information you need online.

See our waste and recycling web pages.

We aim to deliver consistently high levels of service that our customers will appreciate.

Our level of customer services has received recognition from the Cabinet Office with the achievement of the Customer Service Excellence award.

In addition to this, all staff within the service are able to obtain a professional qualification through the Training and Learning Company



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Northampton Borough Council Customer services feed