Contact us

Contact us online

Contact us using our online form

Call us

If you can't use our online form, call us on 0300 126 7000.

Our lines are open:

Monday to Friday, 9am to 5pm

We are closed on bank holidays.

Visit us in person

The West Northamptonshire Council - Northampton Area offices are located at -

The Guildhall

St Giles Street



If it's not an emergency, you will need to book an appointment to visit us using the contact details above.

For other West Northamptonshire offices, please view the list for your area if you need to visit us in person.

Council access points

Emergency/out of hours

For emergencies only, the number to call is 01604 837 999.

Before you call

Before you contact us out of hours, please be sure that:

  • Your problem cannot be dealt with during normal office hours
  • That you cannot make temporary arrangements in the meantime
  • If you can wait until the morning, please use the online form

To help us deal with your call, please remember to: 

  • Be clear
  • Have all the information to hand
  • Be prepared to provide a contact number so that we can get back to you