Missed bin collection

When to report a missed collection

After 7:30pm on your normal collection day. 

Your missed collection must be reported within 48 hours of your collection day.

If you report a missed collection before 7:30pm on your collection day, or outside of the 48 hours reporting limit, the case will be closed and your waste will not be collected. 

 Please use this form to report missed:

  • domestic/communal refuse and recycling collections
  • special (assisted) collections
  • clinical bags 
  • sharps boxes
  • small electrical items (WEEE)
  • batteries