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Missed bin collection

When to report a missed collection

After 7:30pm on your normal collection day. 

Your missed collection must be reported within 2 working days of your collection day.

If you report a missed collection before 7:30pm on your collection day, or outside of the 2 working day reporting limit, the case will be closed and your waste will not be collected. 

 Please use this form to report missed:

  • domestic/communal refuse and recycling collections
  • special (assisted) collections
  • clinical bags 
  • sharps boxes
  • small electrical items (WEEE)
  • batteries