When to report a missed collection
After 7:30pm on your normal collection day.
Your missed collection must be reported within 2 working days of your collection day.
If you report a missed collection before 7:30pm on your collection day, or outside of the 2 working day reporting limit, the case will be closed and your waste will not be collected.
Please use this form to report missed:
- domestic/communal refuse and recycling collections
- special (assisted) collections
- clinical bags
- sharps boxes
- small electrical items (WEEE)
- batteries