Asked to leave by your family or friends

These pages are for people who are living with family or friends in Northampton and have been asked to leave.

You will find free information and advice about

organisations your can contact for advice and support
how we can help

Shelter Housing Advice provides housing advice and expert housing advisers on line, by telephone or in person.

Visit the Shelter website: https://england.shelter.org.uk/housing_advice
Telephone: 0808 800 4444
Online webchat: 8am until 6pm Monday to Friday excluding Bank Holidays

Citizens Advice Northampton provides free advice about citizens rights, responsibilities and services.
Visit the local Citizens Advice website: cencab.org.uk
Telephone: 03444 111 444
Drop-in: The One Stop Shop Northampton Monday to Friday 9:00am until 4:00pm

Community Law Services Northampton and County provides advice and representation to help with welfare benefits, housing, debt and immigration.

Visit the Community Law Services website: communitylawservice.org.uk

Telephone: 01604 621 038

Drop-in sessions are held at the One Stop Shop Northampton and The Advice Centre Northampton 49 to 53 Hazelwood Road Northampton NN1 1LG .

Check the opening times on the website or by telephone.

Benefit Advice on the different types of welfare benefit that are available and how to claim them
Visit the Government website: www.gov.uk

Northampton Money Advice Team. We can provide free information and support if you have arrears with your rent, council tax or mortgage.

Telephone 01604 838 578 Monday to Friday 9am to 5pm

or email moneyadvice@northampton.gov.uk

Money Advice Service is an independent service, set up by the government to help you manage your money if you are going through a significant life event or are trying to tackle or avoid debt.

Visit the Money Advice Service website: moneyadviceservice.org.uk
Telephone 0800 138 7777 Monday to Friday 8am to 6pm
Webchat Monday to Friday 8am to 6pm Saturday 8am to 3pm

Everyone is entitled to free information and advice.

If you are a UK resident or an eligible person from abroad and are homeless or threatened with homelessness within the next 8 weeks then we can offer you additional practical help.

We offer services for:

single people and childless couples with low support needs
single people and childless couples who are vulnerable
households with expectant mothers, children or other dependents

We will give you confidential advice based on your personal circumstances.

We can let you know what support is available to help you to stay in your own home. If that is not an option, then we can offer you help to find a different home.

Contact us by email, by telephone, or booking an appointment at our One Stop Shop in Northampton Town Centre.

We also offer an out of hours service if you need help in an emergency.

Contact us online Contact our One Stop Shop Help in an emergency

We have a drop-in advice service if you are single or a childless couple and homeless or worried about becoming homeless.

We can offer:

a confidential one-to-one meeting with you to agree the right type of help for you
to speak to whoever is asking you to leave. This could be your landlord, friends or family
professional help to sort out personal problems that are making your housing situation worse
a referral to the night shelter or other immediate help so you do not need to sleep rough
reconnecting you to a familiar area if you do not have a local connection in Northampton

Drop-in to Northampton’s One Stop Shop from 10am to 4pm Monday to Friday

To book an appointment telephone 01604 837 716

We can offer
• a confidential one-to-one meeting with you
• a personal housing plan
• help to prevent you from becoming homeless if you are at risk of losing your home within 56 days
• help to relieve your homelessness for 56 days if you have already lost your home
• a full assessment of your homelessness
• advice on how to find a settled home
• an offer of a settled home for at least six months (in some circumstances)

Northampton Money Advice Team Our specially trained team provide free information and support if you have arrears with your rent, council tax or mortgage.

Telephone 01604 838 578 Monday to Friday 9am to 5pm

or email moneyadvice@northampton.gov.uk

The Money Advice Service is an independent service, set up by the government to help you manage your money if you are going through a significant life event, or are trying to tackle or avoid debt.

Visit the Money Advice Service website: moneyadviceservice.org.uk

Telephone 0800 138 7777 Monday to Friday 8am to 6pm

Webchat Monday to Friday 8am to 6pm Saturday 8am to 3pm

Apply to join Northampton's housing register

Help in an emergency

If you are sleeping rough in Northampton, or at risk of sleeping rough in Northampton then help, advice, and shelter is available.

We can work with you to keep you off the streets. We can offer:

someone to talk to from our street outreach team
help for you to stay with friends or family
emergency night shelter,
money advice and benefit advice
support with debt, drug and alcohol addiction, gambling, mental health issues, etc.

We may also be able to help you to get back on track with supported housing, employment and training and somewhere settled to live.

Please contact our Single Homelessness Adviser at the One Stop Shop Monday - Friday, 10am - 4pm or telephone 01604 837 716.

In an emergency please contact the out of hours service on 0300 330 7000

Record details

Services menu