Former members of the armed forces
Record details
- Housing information and advice
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These pages are for members or former members of the armed forces who are homeless or at risk of becoming homeless in Northampton.
You will find free information and advice about housing, including;
- organisations you can contact for specialist advice and support
- how we can help
- Organisations that you can contact
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Veterans’ Gateway is a good place to start if you want help with finding a home or keeping your home. They also offer support with employment, finance, health, personal relationships and mental wellbeing.
Visit the Veterans Gateway self-help website: Veterans Gateway
Email: enquiries@veteransgateway.org.uk
Telephone: Freephone 0800 802 1212 24 hours a day
Text 81212
Veterans UK can help you to get the right support from the Government, local councils, and other organisations before leaving the armed forces.
Veterans UK helps with housing, employment and welfare benefits.
They can ensure you get a ‘Certificate of Cessation of Entitlement to Occupy Service Accommodation’ six months before discharge to present to the Council as proof of being threatened with homelessness.
https://www.gov.uk/government/organisations/veterans-uk
Visit the Veterans UK online website: Veterans UK online
Email: Veterans-uk@mod.gov.uk.
Telephone: 0808 1914 218
Telephone: (overseas) +44 1253 866 043
Veterans Welfare Service (VWS) provides support to people who are leaving the regular armed services and adjusting to civilian life. They can provide continuous support throughout life, and they also assist bereaved families.
Visit the VWS website: VWS
Email: veterans-uk-vws-wales-mid@mod.uk
Telephone: 01562 825527
Royal British Legion Northampton Branch
The Royal British Legion helps serving and ex-serving personnel, and their families (including widows and relatives who have lost loved ones whilst in military service).
Visit the Royal British Legion website: Royal British Legion
Telephone: 0808 802 8080 between 8am and 8pm, 7 days a week
Come in to see them at Northampptons One Stop Shop every second Thursday of the month between 11 am and 1pm
SSAFA Northamptonshire
SSAFA helps veterans and service personnel and thier families in the local community. They provide friendly advice and practical help with social, family and financial issues.
Visit the SSAFA Northamptonshire website: SSAFA Northamptonshire
Email: northamptonshire.branch@ssafa.org.uk
Telephone: 01604 603 899
- How we can help
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Everyone is entitled to free information and advice.
If you are a UK resident or an eligible person from abroad and are homeless or threatened with homelessness within the next 8 weeks then we can offer you additional practical help.
We offer services for:
- single people and childless couples with low support needs
- single people and childless couples who are vulnerable
- households with expectant mothers, children or other dependents
- Speak to a housing adviser
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We will give you advice based on your personal circumstances.
We can let you know what support is available to help you to stay in your own home. If that is not an option, then we can offer you help to find a different home.
Contact us by email, by telephone, or booking an appointment at our One Stop Shop in Northampton Town Centre.
We also offer an out of hours service if you need help in an emergency.
Contact us online Contact our One Stop Shop Help in an emergency
- Single homelessness service
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We have a drop-in advice service if you are single or a childless couple and homeless or worried about becoming homeless.
We can offer:
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a confidential one-to-one meeting with you to agree the right type of help for you
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to speak to whoever is asking you to leave. This could be your landlord, friends or family
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access to professional help if personal issues are adding to your housing difficulties
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a referral to the night shelter or other immediate help so you do not need to sleep rough
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reconnecting you to a familiar area outside of Northampton for help and support if you prefer
Drop-in to Northampton’s One Stop Shop from 10am to 4pm Monday to Friday
To book an appointment telephone 01604 837 716 -
- Money advice
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Northampton Money Advice Team Our specially trained team provide free information and support if you have arrears with your rent, council tax or mortgage.
Telephone 01604 838 578 Monday to Friday 9am to 5pm
or email moneyadvice@northampton.gov.uk
The Money Advice Service is an independent service, set up by the government to help you manage your money if you are going through a significant life event, or are trying to tackle or avoid debt.
Visit the Money Advice Service website: moneyadviceservice.org.uk
Telephone 0800 138 7777 Monday to Friday 8am to 6pm
Webchat Monday to Friday 8am to 6pm Saturday 8am to 3pm
- Joining the housing register
- Help in an emergency
- No need to sleep rough
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If you are sleeping rough in Northampton, or at risk of sleeping rough in Northampton then help, advice, and shelter is available.
We can work with you to keep you off the streets. We can offer:
- someone to talk to from our street outreach team
- help for you to stay with friends or family
- emergency night shelter,
- money advice and benefit advice
- support with debt, drug and alcohol addiction, gambling, mental health issues, etc.
We may also be able to help you to get back on track with supported housing, employment and training and somewhere settled to live.
Please contact our Single Homelessness Adviser at the One Stop Shop Monday - Friday, 10am - 4pm or telephone 01604 837 716.
In an emergency please contact the out of hours service on 0300 330 7000