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We have made more changes to your waste and recycling collections. We hope that these changes will make things even easier for you.
The new collection service started on the 17 September.
Your collection day may have changed. Your collection frequency may have changed. Your bins may have changed.
We have put together some questions and answers which we hope will help you to get to grips with the new service.
These changes will affect all customers who are currently on a wheelie bin round
These changes will affect all customers who are currently on a green sack round
These changes will affect only those customers who live in a house or bungalow
These changes will affect only those customers who live in a flat
You can use our checkers to find your current and future collection information. If your collection day is due to change, it will change from 17th September.
You can check our delivery schedule to find out when you will receive your new recycling bin.
These changes affect how street cleansing will be managed in the borough
These changes affect how parks and grounds maintenance will be managed in the borough
Find out how Veolia plan to encourage recycling and what happens to the recycling you leave out