Northampton Borough Council
Northampton Borough Council

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High call volumes

We are experiencing a high volume of calls about the waste and recycling changes. If you call us you may be waiting longer than usual to get through. You might find the information you need online.

See our waste and recycling web pages.

Changes from September 2018

We have made more changes to your waste and recycling collections. We hope that these changes will make things even easier for you.

The new collection service started on the 17 September.

Your collection day may have changed. Your collection frequency may have changed. Your bins may have changed.

We have put together some questions and answers which we hope will help you to get to grips with the new service.