Garden Waste Subscription

Garden Waste Subscription Terms and Conditions

  • The subscription charge is £42 for each garden waste bin emptied on a fortnightly basis or up to 25 booked collections for sack properties, across 50 weeks of the year, with a short break for Christmas. You can leave the service at any time however no refunds will be issued.
  • Each subscription will start on the first Monday in April and run until the day before this the following year. This is called the subscription period, which for the subscription year 2021-2022 will be 5 April 2021 to 3 April 2022.  
  • Once you have subscribed the service will start from your next scheduled collection. We will not collect your waste if you have subscribed on your collection day.
  • Garden waste bins /sacks should be presented by 6.30am on the collection day at the agreed collection point for your home. This is normally on the kerbside (the “highway maintainable at the public expense”) near your home without causing obstruction.
  • Only garden waste should be put in garden waste bins or sacks. Garden waste is plant material you would expect to find in a domestic garden. For example, grass cuttings, hedge trimmings, weeds, prunings, dead plants, twigs, straw and small branches.
  • The following items are not included in the service and must not be placed in the garden waste bin or sack: food waste, cardboard or paper, wood planks, wood products, mud, rubble or soil, plastic, plant pots, sawdust or pet waste.
  • Garden waste bins which are overflowing so the lid cannot be fully closed or are too heavy for the crew to handle will not be emptied. You will need to alter the contents ready for the next scheduled collection day.  No side waste next to the wheeled bin will be collected. 
  • If your bin or sack is contaminated (there are things in it other than those listed in the information pack) it will not be emptied. You must remove the contamination and present the bin for collection on the next scheduled collection.
Please read the full terms and conditions before subscribing.
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