Northampton Borough Council
Northampton Borough Council

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High call volumes

We are experiencing a high volume of calls about the waste and recycling changes. If you call us you may be waiting longer than usual to get through. You might find the information you need online.

See our waste and recycling web pages.

How to make a payment to us

Bailiffs and enforcement agencies

If you wish to pay an enforcement agency (bailiffs), you will need to pay them directly.

Pay online

Our website provides a secure payment facility so that you can pay for council services online, quickly and easily.

Direct debits

The easy way to ensure you always make your payments on time. This is available for Council Tax, Business Rates and rent.

For Council Tax, visit our direct debit information page.

For Business Rates and Rent payments, please download and complete a direct debit form.

Telephone

Please phone our 24 hour telephone line: 0845 372 1745.

Payzone and Post Office

Payments can be made at most outlets where you see the Payzone sign (not valid for Business Rates) and at all Post Offices.

You can take your bill into the Payzone retailer or Post Office and your payment will be receipted using the unique barcode printed on it. This service is free of charge.