Celebrating 10 years of Primary Authority

Published: Friday, 06 March 2020

The Primary Authority (PA) scheme connecting businesses to tailored, professional, trusted regulatory advice and support from local authorities, is celebrating its 10th anniversary in March this year.

>Northampton Borough Council’s Environmental Health team became a PA partnership provider in 2016 signing partnership agreements with businesses such as Poundland Limited, Houghton Hams, Radisson Hotel Group (UK and Ireland, City Plumbing and Travis Perkins PLC. Each business looked to enhance protection for their consumers and workers and stay compliant with the most up to date legislation.

Businesses choose to engage in PA partnerships and can select whichever local authority they feel best meets their needs. They can benefit in a number of ways including boosted confidence to invest in products, processes and premises knowing that resources they devote to compliance are legally recognised UK wide.

Additionally, the scheme helps businesses to reduce their costs by offering them trusted advice on regulated areas such as food safety and hygiene, health and safety compliance, environmental protection, licencing and registration.

Councillor Mike Hallam, Cabinet member for environment, said: “It is important for everyone customers, business owners, suppliers, and regulators that businesses deliver their services and products to the best possible standards. Therefore, by having one point of contact, businesses can identify and address issues before they affect their staff or customers. 

“Throughout the years our Environmental Health team continue to partner and work alongside commercial businesses, to improve compliance and reduce administrative burdens of red tape, as well as generate additional income, while businesses gain positive recognition within their industry sector.” 

Stewart McAleese, Client Lead Officer at Radisson Hotel Group, said: “Radisson Hotel Group (UK and Ireland) has partnered with Northampton Borough Council since January 2018. In this time, we have received both business and assured advice in food safety, health and safety and trading standards disciplines.

“We have found the relationship to be an effective collaboration in regard to assisting in our on-going proactive approach in all aspects of safety management, including policies, procedures, training and liaising with other local authorities. The advice given has been relevant, straightforward and easily incorporated into the business to help us protect the safety of our guests and employees.”<

Barry Williams, Head of HSE Risk and Insight at Travis Perkins PLC, stated: “Within Travis Perkins, keeping people safe is one of our cornerstones, the Primary Authority Partnership has been really valuable over the years. As well as providing us with insight from a regulatory perspective, Northampton Borough Council are also able to provide consistency in the approach to our policies which is essential to a large, multi-site organisation.”

Andrew Baseley, Head of Quality Assurance at Poundland, said: “Nothing is more important to us than driving ‘right first-time’ compliance and we have appreciated the support of our Northampton PA partners in helping us drive towards this goal. The PA relationship has continued to improve and develop over the time we have worked together.

“Through a joined-up approach, based upon regular, open and honest two-way communication, the partnership provides both reactive and pro-active support as we provide our customers and colleagues with the confidence and reassurance they rightly demand from a simple price retailer.<

“We will continue to work together to raise the visibility of the PA relationship across our stores to ensure we’re in the best place to meet the high standards we set for ourselves.”

To find out more about Primary Authority partnerships >or email [email protected]