Council seeks public’s views on environmental services

Published: Tuesday, 02 August 2016

Northampton Borough Council is seeking the public’s views on waste, recycling and other environmental services as part of a review of what the service should like in the future.

The services are currently provided on behalf of the council by Enterprise (managed by Amey) with the current contract running until June 2018. Ahead of the contract ending, the council is now reviewing the services to ensure any new contract meets the needs of Northampton’s residents, within the financial resources available. 

Independent market research company Ipsos MORI has been commissioned to carry out a minimum of 1,000 face to face interviews with a representative sample of Northampton residents to help inform the council how it should move forward with the new service. The survey will be taking place between now and September. The research findings will form part of a full environmental services review being conducted by the council which is already underway and includes information gathering and analysis from a range of sources, including benchmarking against other local authorities, community engagement and financial modelling.

Once all the review work has been completed, a report with options for the new service will be compiled for Northampton Borough Council’s cabinet to be considered in October. A public meeting will also be held for people to find out more about the options under consideration.

Councillor Alan Bottwood, Northampton Borough Council cabinet member for the environment, said: “The survey of residents is a key part of the process of the re-provision of environmental services and will help us to understand the public’s priorities for improvement and how the service could change to better meet the needs of local people. Community engagement is central to us gaining genuine insight into the priorities, needs and wishes of the public and we have also engaged with a number of community groups who have already been working closely with officers.”

Anyone who is approached at home and would like to check that the interviewer is legitimate can contact Ipsos MORI on 0808 238 5456 (free from a landline) or email at: [email protected]

For more information about the environmental services review visit: