Street cleaning and grounds maintenance

Grounds maintenance

Hedge and shrubbery pruning takes place in the autumn and winter, while mowing will take place once the grass starts growing again, usually during the spring and summer. Hedges and shrubs are not touched during the spring or summer, as there are DEFRA guidelines on nesting birds which prohibit our doing any work which may disturb them durin this period; however, any emergency or health and safety issues are reviewed on a case-by-case basis. The areas throughout the town are worked on a rotational basis. 

Maintaining parks and gardens

We are responsible for the general operational management and day-to-day maintenance of the town's parks and gardens.

Veolia has a dedicated team of staff who pride themselves on delivering a high standard of horticultural maintenance. Mobile gardening teams regularly visit sites to ensure that standards are maintained at all parks.  The gardening staff ensures that the quality and range of horticultural features such as:

  • grass areas
  • litter collection
  • flower and shrub beds
  • hedges
  • playgrounds
  • outdoor sports facilities

are all maintained appropriately and that standards of cleanliness and health and safety are achieved by regular inspection.


You can use our online form to report leaves to be cleared. If there is a non-emergency issue with a fallen or broken branch/tree please contact us online or by emailing [email protected] 


For health and safety issues or if there is a branch / tree blocking a road or footpath, please call us on 0300 330 7000