Designated wheelchair-accessible vehicles

The following vehicles are approved by the council (the Licensing Authority) to be licensed as Hackney Carriage vehicles:

Metrocab Volkswagen Transporter Volkswagen Caravelle Peugeot E7
Peugeot Expert Peugeot Expert Tepee Mercedes Vito Mercedes 111 CDI
Citroen Dispatch Ford Tourneo Peugeot Partner Renault Trafic
Peugeot Horizon Toyota Previa Vauxhall Vivaro  

The above list is subject to change on a daily basis

Vehicles offered for Hackney Carriage are constructed in a way as to allow the carriage of disabled persons and will accommodate as a minimum a disabled person.

Private hire companies also operate non-designated wheelchair accessible vehicles; please contact a local operator.

From 6 April 2017 drivers of taxis and private hire vehicles designated by the local licensing authority as being wheelchair-accessible have had to comply with the requirements of Section 165 of the Equality Act 2010, unless issued with an exemption certificate.

You can read the statutory guidance on access for wheelchair users to taxis and private hire vehicles on the government website.

If you have any questions or for more information use the contact us form

Exemptions for taxi drivers

The Equality Act allows for exemptions from the duties on medical grounds or if the driver's physical condition makes it impossible or unreasonably difficult for him or her to comply with these duties.

It is the responsibility of the driver who requires an exemption to apply for one using the driver medical exemption certificate exemption form - the driver must get this completed by a medical practitioner, substantiating the medical reasons applicable to the request.  

Based on the evidence provided we will determine if a driver should be exempted from these duties. If approved, a driver will be issued with an exemption certificate, and an exemption notice to display prominently in the vehicle.

If successful you will be issued with the relevant exemption certificate and the exemption notice to display within the vehicle.

You can appeal to the magistrates' court within 28 days if we decide not to issue you with an exemption certificate.