Northampton Borough Council
Northampton Borough Council

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Payments unavailable early this week

Online and telephone payments will be unavailable from Monday 22nd January at 1:30pm to Tuesday 23rd at 12 noon because of essential maintenance. We apologise for any inconvenience caused.

What is it? What can I do about it?

A hate crime or incident is any offence perceived by the victim or any other person, whether a witness, friend or family member, as being motivated by prejudice or hate. A hate incident becomes a hate crime when the offence breaks the law.

Reasons for the crime can be based on:

  • Race, ethnicity or nationality
  • Religion, faith or belief
  • Sexual orientation
  • Disability and learning difficulties
  • Transgender identity
  • Gender based hostility
  • Individual characteristic that makes someone appear different, e.g. alternative lifestyle, culture, physical appearance

Victim experiences

Hate crimes or incidents can come in many different forms and varying degrees of seriousness. Below are just some examples reported in the past.

  • Verbal insults or abusive gestures
  • Verbal abuse
  • Threat of attack or bullying
  • Offensive letters or e-mails
  • Abusive or threatening phone calls, texts, e-mails or letters
  • Malicious complaints
  • Physical attacks
  • Physical assaults, which can include a minor push, as well as more serious assaults
  • Damage to a victim's house, shed, car or any other property they own
  • Offensive graffiti
  • Neighbour disputes
  • Rubbish thrown in to a garden or dumped near to a home
  • Eggs or stones thrown at a house
  • Offensive or dangerous substances posted through letterboxes
  • Arson

Why you should report

When speaking out or reporting incidents you do not have to press charges against people. You can simply record that you perceived the incident to have happened.

Control over what will happen lies with you; however, if you do report the incident, your concerns will be dealt with in a way that will ensure your confidentiality. 

Reporting hate incidents to Northampton Borough Council

Northampton Borough Council wants to provide fair services and treat people well. If in your dealings with council services you experience behaviour or treatment which you feel is a hate incident please let us know. You can use our complaints and comments processes. Incidents will be investigated, unless the person reporting the incident asks us to treat the report as for information only.

Other places to report hate crime

Call 101 to report directly to the police, or 999 if a crime is in progress