Northampton Borough Council
Northampton Borough Council

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High call volumes

We are experiencing a high volume of calls about the waste and recycling changes. If you call us you may be waiting longer than usual to get through. You might find the information you need online.

See our waste and recycling web pages.

Timeline of changes

Welfare reform changes that have either already come into force or are due to take effect in the next few years and how they could affect you

Maximise your benefit

How Northampton Borough Council is helping you to ensure that you are getting the most of the financial help available

Change of Circumstances

If your circumstances change, you may be able to claim more benefit than before.

Council Tax Reduction Scheme

How the council can help people on low incomes cover their Council Tax

Under occupation

What to do if your housing benefit has been reduced as a result of under occupation  

Personal Independence Payments

Find out more about the new Personal Independence Payments, which are replacing Disability Living Allowance.

Benefit Cap

What to do if you been affected by a reduction in benefits as a result of the benefit cap 

Universal Credit

Information about the new benefit that is being rolled out across the country 

Help from other organisations

Who to go to for more help and support

Northampton Borough Council Welfare reforms feed