Housing options and advice

Are you at risk of losing your home?

You can contact our Housing Options and Advice Team on 0300 330 7000 or visit our drop in desk at the One Stop Shop between 9am and 3.30pm, Monday to Friday.

Are you eligible for help?

To be eligible you must be a UK resident.

If you are not a UK resident, you must be from the European Union but have the right to live in the UK; or you must have refugee status, settled immigration status or exceptional leave to enter and remain in the UK.

Help in an emergency

If you need emergency advice on homelessness, please call:

  • us on 0300 330 7000 (we welcome calls via the text relay service)
  • Northamptonshire Police on 101 (unless it is a life threatening emergency in which case dial 999)
  • National Domestic Violence helpline 0808 20 00 247
  • Social Care (24 hour service) 01604 626938