Northampton Borough Council
Northampton Borough Council

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High call volumes

We are experiencing a high volume of calls about the waste and recycling changes. If you call us you may be waiting longer than usual to get through. You might find the information you need online.

See our waste and recycling web pages.

When you should contact us

Are you

  • in rent or mortgage arrears?
  • in Council Tax arrears?
  • avoiding bailiffs?

To book an appointment for free money and debt advice contact us on 01604 838578 or email

Our specialist Money Advice Team can help to ensure that you can pay your rent or mortgage and avoid the risk of homelessness. 

How we can help you

In addition to helping you with your rent and mortgage, we can help with:

  • Other priority debts (council tax, gas, electric, fines)
  • Advice on support for mortgage interest
  • Advice on dealing with enforcement agents (bailiffs)
  • Identifying benefit entitlement
  • Utility advice and making your home more energy efficient 
  • Advice on TV Licensing
  • Advice on Hire Purchase Agreements 
  • Budgeting advice 
  • Advice on secondary debts 
  • Borrowing money from a responsible lender