The council's Independent Living Service
All the council's sheltered housing properties have an alarm system linked to the Call Care Central Control, based at Exeter Place. If you need to summon help at any time you can either use the intercom or the pull cord, depending on the equipment in your home.
We employ independent living officers and support officers who provide support to help maintain our customers independence. This type of support is different from personal care (e.g. administering medication or giving a bath) which is arranged through Social Services.
Our support service is available during normal working hours. In the evenings, overnight and at weekends we have staff on duty that can help should there be an emergency.