Your support plan
Within 2 weeks of settling into your new home, an independent living officer will visit you to assess and agree your support needs. This should take about an hour. The questions are designed to help us develop a simple plan to keep each tenant as independent as possible whilst living in sheltered housing. You will be given a copy of your 'support plan' and of any information we keep on our database about you.
Support plans are reviewed every time there is a change in your circumstances which affects your support needs.
What if my needs change suddenly?
There may be times when you require additional support , such as if you are suddenly taken ill, or come out of hospital and have difficulties for a few weeks. Our service is flexible so we can immediately increase your support.