Waste and recycling collections
All waste and recycling must be at the kerbside by 6:30am on your collection day. Although you may be used to seeing the crews at the same time each week, there is no set time for collections to take place; only the day of the week is set. Please do not report missed collections until the morning after the specified collection day.
Green sacks are collected weekly
Wheelie bins are collected on alternate weeks (please see your calendar for details)
Black wheelie bin
Please use it to dispose of any non-recyclable wastes. All bins must be presented with their lids closed to ensure that no waste escapes prior to collection. We will not empty bins that do not comply with this request and we will decline any request for a missed collection. No side waste (additional bags or boxes) is allowed.
Brown wheelie bin
- Green waste (no plastic bags, plastic pots, bricks, animal waste, wood or wood derivative products) organic material only please
- Flowers and plants
All bins must be presented with their lids closed to ensure that no waste escapes prior to collection. We will not empty bins that do not comply with this request and we will decline any request for a missed collection. No side waste (additional bags or boxes) is allowed.
You may also have a second brown bin for your property, free of charge, which Veolia will deliver. You can order a second bin using our online form.
Recycling and food waste is collected weekly
We operate an 'all in one collection' service. You can present recycling in any of the boxes that you currently have. If you do not have a box, please present in a clear plastic bag.
Paper / card goods collected
Newspaper, magazines and paper (including shredded paper), tetrapak drinks cartons, cardboard (must be broken down or flattened to no bigger than a cereal packet size), wrapping paper (not metallic), envelopes, junk mail, telephone directories. Please do not place boxes within boxes; these will not be taken. Large cardboard cannot be taken by the kerbside vehicles and this should, therefore, be disposed of via your local Household Waste Recycling Centre.
Plastic / cans collected
Plastic bottles (up to a 5 litre capacity), other plastics (e.g. yoghurt, pots, margarine tubs), foil, food and drink cans (not barrels or kegs), aerosols, crushed large tins (e.g. seasonal chocolates. sweet and biscuit tins). We cannot accept thick / hard plastics such as washing up bowls, nor can we accept empty paint tins, so please dispose of these separately.
Glass items collected
- Glass bottles and jars
No thank you
- Window glass
- Pyrex glass
- Light bulbs (all sorts)
- Drinking glasses
- Glass crockery
Did you know
If you run out of space in your boxes you can put any extra recycling out in clear plastic or supermarket carrier bags.
Food waste bins
Outdoor food waste bin
Keep your larger food bin outside. You can lock it by moving the handle forward to stop pests and spillage. This is the food bin you leave at the kerbside on collection days.
Indoor food waste caddy
Line your caddy with a corn starch liner or a sheet of newspaper (PDF format, 203KB). When it is full, transfer the waste into the larger food bin. Please do not leave this bin at the kerbside on collection days.
Place old clothes, shoes and textiles into bags, tie them up and leave them with your recycling boxes on the kerbside. Please do not use black bags. The textiles can be in any condition, but we do not collect duvets or pillows under the textiles scheme.
Maggots in bins
It is not uncommon for your bin to smell unpleasant where food waste is present, especially during the warm summer months. The smell attracts flies which, if they can get in, lay eggs that hatch into maggots. The bin is potentially an excellent food source and breeding ground for flies.
Flats and food caddies
At the current time it isn't possible to provide a food waste collection service from flats that haven't been provided with individual recycling boxes.
We are keen, through our contractor Veolia, to collect food waste from as many properties as possible, and we are investigating whether food waste collections can be introduced to those properties.
We will contact you if it is possible to begin collecting food waste from your flats.
If you have animal bedding, please either compost it at home or place it, double bagged, in your black wheelie bin.