Bins, waste & recycling

COVID-19 update

Service update Friday 30th July

Due to a temporary reduction in staff, food waste in  Delapre, Briar Hill, East Hunsbury, Nene Valley, Rushmills, Upton, West Hunsbury may not be collected today. Unfortunately Veolia will not be able to return.

If your caddy has not been emptied by the end of the day, please take your food caddy back in and present it ready for your next collection on Friday 6th August

We apologise for any inconvenience this may cause, and thank you for your understanding.

Recycling and waste collection services

We are working closely with our partner Veolia to minimise the impact of Coronavirus on recycling and waste services, street cleaning and other key environmental services.

Please continue to use your recycling and waste collection services as normal, with the following important exception:

Households that are self-isolating should follow the UK Government's 'Stay at home' advice which provides the following advice:

  • store personal waste such as used tissues and disposable cleaning cloths securely within disposable rubbish bags.
  • place these bags into another bag, tied securely and keep separate from other waste.
  • these bags should be put aside for at least 72 hours before being put in your usual external general waste bin.
  • do not take this waste to your local Household Waste and Recycling Centre.

Please dispose of your other household waste as normal.

It is more important than ever to ensure that recycling is clean and dry, and that rubbish bags are all securely tied to help prevent spills and protect our collection teams and the public.

Ongoing continuity plans

Business continuity plans have been successfully implemented and resources are being closely monitored to ensure the most essential services can continue to be delivered safely.

Thank you for your continued support.