Waste and recycling collections
Recycling bins and boxes
- all recycling must be at the kerbside by 6:30am on your collection day
- although you may be used to seeing the crews at the same time each week, there is no set time for collections to take place; only the day of the week is set. Please do not report missed collections until the morning after the specified collection day
- |You must close the bin lid to ensure that no waste escapes prior to collection. Although this is not an offence in itself, it can prevent the bin fitting on the bin lift when being emptied. We will not empty open bins and we will decline any request for a missed collection.
- do not overfill your bin. If your bin is packed too tight, when it is lifted by the lorry it may not empty all the contents, Veolia will not return for part empty bins and will decline any request for a missed collection.
If you are on a green sack round, we will collect your recycling every week in recycling boxes.
If you are on a wheelie bin round, we will collect your recycling every two weeks (the alternate weeks to your general waste wheelie bin collection weeks) . Only one recycling wheelie bin will be collected per household.
Do not put carrier bags in your recycling bin or box.
We expect that a 240 litre bin will suit the majority of households on a fortnightly service, If you wash and squash aluminium and steel cans, squash bottles and put the caps back on to retain the squashed shape and crush cardboard, you can create more space in your bin. However Veolia will take additional material if presented in clear sacks . The reason we will only take clear sacks is so that the crews can clearly identify that it is clean recycling material, and not contaminated. Black sacks or carrier bags will not be collected.
Flattended cardboard must be placed next to the wheeled bin or box.
To find out more information on why we don't accept carrier bags, see our frequently asked questions.
What to put in your recycling bin or boxes
Paper and card
- newspaper, magazines and paper (including shredded paper)
- tetrapak drinks cartons (no waxed drink cartons please)
- cardboard (must be broken down or flattened to no bigger than a cereal packet size)
- wrapping paper
- envelopes, junk mail
- telephone directories
- cardboard egg boxes
- clean paper bags
No thank you :
- please do not place boxes within boxes; these will not be taken
Plastic and cans
- plastic bottles (up to a 5 litre capacity)
- other plastics (e.g. yoghurt, pots, margarine tubs)
- food and drink cans
- crushed large tins (e.g. seasonal chocolates. sweet and biscuit tins)
- carrier bags
- thick / hard plastics such as washing up bowls
- empty paint tins
- barrels or kegs
- heavy duty plastic bags
- metallic wrapping paper, plastic film or plastic
- cosmetic products (e.g. cotton buds and face wipes) are not recyclable or flushable
- crisp packets. Find out where you can take your empty crisp packets on Terracycle
- glass bottles and jars
- window glass
- pyrex glass
- light bulbs (all sorts)
- drinking glasses
- glass crockery
- broken glass