Bins, waste & recycling

Emergency tree work November update

As a result of the high winds on 31st October we have had a total of 316 incidents of fallen trees and branches. Tree emergencies are still being reported, and more will likely follow with the high winds expected again this weekend.

Please continue to report any fallen trees or branches to our customer service team on 0300 126 7000 as Veolia are assessing each report as they are received to determine ownership and them. Requests which are considered to be non-urgent maintenance work are currently on hold to allow Veolia to concentrate on the emergencies.  

The sites Veolia have attended so far have been made safe. We are aware that there are still many sites which still have branches and timber stacked on them. Areas where footpaths or highways are obstructed, and areas where property structures are affected will be prioritised for clearance first. Veolia will return to clear any remaining sites as soon as possible.

To complete all of this work may take up until March 2022 so we ask residents to please bear with us and Veolia will resume this work at the earliest .

Thank you for your understanding, and we apologise for any inconvenience this may cause.