Accessible information

At Northampton Borough Council we believe that all members of the community have the right to equal access to information and services we provide. 

To this aim, the Council is able to access an Interpretation and Translation Framework which is available to local authorities and other relevant public sector bodies within Cambridgeshire and Northamptonshire. The framework is essentially a select list of suppliers which include:

• Face to face interpreting
• Telephone interpreting
• Written translation
• Sensory impairment interpretation and translation

For help and general enquiries

Please discuss your access needs with us. In most circumstances, we can arrange interpreting for meetings and consultations and sometimes also produce brief written materials in other languages.

Customer Services 0300 3307000

For queries on using the translating and interpreting framework

Partnerships and Communities Manager 01604 837074

Further advice for NBC employees is available on the intranet.