Universal Credit

Universal Credit Full Service

If you are of working age, you may no longer be able to make a new claim for Housing Benefit from November 2018 unless you fall into one of the categories below. 

Instead, you will need to claim Universal Credit (UC) from the Department for Work and Pensions for help with your housing costs.

You need to check the GOV.UK website to see if you are likely to be eligible for UC and possibly housing costs.

Find out if you are eligible for Universal Credit using the EntitledTo website

Make a claim for Universal Credit at the DWP website

Can I still get help with my council tax?

Universal Credit does not include help with paying your Council Tax bill and you must still apply for this online via our website.

Apply for Council Tax Reduction Online

What is Universal Credit?

Universal Credit (UC) replaces the following benefits - 

  • Housing Benefit
  • Income Support (IS)
  • Jobseeker's Allowance (JSA)
  • Employment and Support Allowance (ESA)
  • Child Tax Credit (CTC)
  • Working Tax Credit (WTC)

It means that instead of getting different types of benefits at different times, any of these benefits you are entitled to will be included in one monthly Universal Credit payment.

By working age, this means people aged between 18 and the qualifying age for Pension Credit.

Who can still make a new claim for Housing Benefit?

You will still need to claim Housing Benefit from Northampton Borough Council for help with your rent if you - 

  • Live in temporary or supported accomodation
  • You or your partner are of State Pension qualifying age
  • You have 3 or more children (and are either not currently receiving UC or have not claimed UC within the last six months).

You can do this online via our make a new claim page.

Make a new claim for Housing Benefit

I don't come under any of the above categories; what do I do to get help with my housing costs?

You need to check the GOV.UK website to see if you are likely to be eligible for UC and possibly housing costs.

Further Information about Universal Credit

You can find further information about Universal Credit on the GOV.UK website.