Council Tax Reduction Scheme (CTRS)

Council Tax Reduction Scheme

The Council Tax Reduction Scheme provides financial assistance to help people on a low income. As the scheme is means-tested the amount you receive depends on your income plus the size and needs of your household.

Due to the reduced funding the council now receives, the level of support we are able to provide has been reduced for all working age customers (people aged between 18 and 62).

The CTR scheme is funded with a limited amount of money, which is made available from the Government.  As there is less funding available this year we have reviewed the scheme to make sure that it continues to provide financial support for as many people as possible.

Following a four-week consultation, the level of reduction has now been set for 2018/2019.

From 1 April 2018, the maximum discount a working-age person can receive will be unchanged from 2017 and remain at 65% of their council tax bill. This means that all working age people who currently claim a Council Tax Reduction discount will be required to pay a minimum contribution of 35% towards their council tax.

Our scheme will continue to offer support on a means-tested basis, which may mean you receive less support, but this will depend on your income plus the size and needs of your household.

If you or your partner are under 63 but receiving War Disablement or War Widows Pension, or over 63 and you or your partner are receiving one of the following benefits -

  • Jobseekers Allowance (Income Based)
  • Employment Support Allowance (Income Related)
  • Income Support

your claim will remain unchanged.

As before we will continue to disregard the following income from the means-tested assessment of this discount:

  • War Widows Pension
  • War Disablement Pension
  • Child Benefit
  • Child Maintenance
  • Disability Living Allowance or Personal Independence Payments
  • Attendance Allowance

Your Council Tax Reduction discount will be shown on your bill, along with the balance you will need to pay.

Find information about the CTRS consultation 2019-2020

Appeals and queries

On the bill you will see a Council Tax Reduction Scheme discount. If you have received your bill and believe that the discount applied is incorrect, you can appeal.

Apply for Council Tax Reduction

If you do not have a Council Tax Reduction Scheme discount applied and you are experiencing difficulties paying your Council Tax bill, you can make an online application using the link below.

Make an online application for Council Tax Reduction

Copies of local schemes