The progress of your housing application (1)

We aim to process applications within 28 days. If we need any further information we will write to you.

When the application has been processed you will receive a letter advising of your banding, however if you have not heard anything in 6 - 8 weeks please contact us again.

If 8 weeks has already passed then please phone the Contact Centre on 0300 330 7000 and ask to speak to a Customer Service Advisor.