Report a missed bin collection

When to report a missed collection

  • Within 48 hours of your collection day. Our waste systems will not allow missed collections to be reported before 7:30pm as the crews may still be working. 
  • After you have checked the post code checker and calendar to ensure your waste and recycling day and container has not changed.

 Please use this form to report missed:

  • domestic/communal refuse and recycling collections

  • special (assisted) collections

  • clinical bags 

  • sharps boxes

  • small electrical items (WEEE)

  • batteries