Northampton Borough Council
Northampton Borough Council

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Council Tax: pay by direct debit

You can choose to pay by direct debit on the 1st, 11th, 20th or 28th of each month.

New Council Tax direct debit

We are improving our online services and currently are unable to arrange direct debits online.

To set up a new direct debit please ring 0300 330 7000, download the form and e-mail it to or post it to Revenues & Benefits, Northampton Borough Council, The Guildhall, St Giles Square, Northampton, NN1 1DE

We apologise for any inconvenience that this may cause during the change.

Changing an existing Council Tax direct debit

If you already pay your Council Tax by direct debit and wish to:

  • Change the instalment date of an existing Council Tax direct debit
  • Change the name on the bank account you use for your Council Tax direct debit or
  • Request 12 monthly instalments instead of 10

you can email us at - please include your full name, address and Council Tax reference number where possible.

Alternatively, you can notify us by phone; ring our Customer Services Team on 0300 330 7000. 

Please have your bank details with you when you phone.

Change the bank account you wish to use for your Council Tax direct debit

Please download the Council Tax direct debit form (PDF, 52.77KB).

You must complete this form and return it, either by post or by scanning and emailing it to

Contact us about your Council Tax direct debit

If you need to contact us to discuss your Council Tax direct debit, you can:

Revenue & Benefits
Northampton Borough Council
The Guildhall
St.Giles Square