Citizens Account help
Citizens Account: signing up for a new account
If you have other issues with your Citizens Account, you can
- Check our Citizens Account frequently asked questions page
- Download the 'common problems with your Citizens Account' guide (PDF format, 443KB or Word format, 116KB)
- Email us to request assistance with a specific issue (please include your Citizens Account user name and the reference for the service you are enquiring about (e.g. your Council Tax account number, your benefit claim reference number, your rent account number, etc.).