Northampton Borough Council
Northampton Borough Council

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Citizens Account has now closed

The Revenues and Benefits Citizens Account service is now closed and you can no longer access your online accounts.

If you were a previously a Citizens Account user, we automatically started to send you paper copies of your documents from 12 March 2018.

If you have any queries about this, please email

We apologise for any inconvenience this may cause. We aim to introduce a new, improved service shortly.

Council tenants

If you have a tenancy managed by Northampton Partnership Homes, you can still use your Citizens Account login details to view your rent account online.