Northampton Borough Council
Northampton Borough Council

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Citizens Account - new users from 20 February 2018

Due to impending changes to our current system, we are no longer accepting new user signups for Citizens Account from 20 February 2018 for any of our online letters services; existing users are not currently affected.

Further details will be available soon.


Your Citizens Account is a convenient, easy to use and secure online service where you can manage Council Tax bills, rent accounts, housing applications and payment schedules.



Why should you choose Citizens Account?


No more paper!

You will no longer receive any paper bills, benefit notifications or payment schedules.

E-mail support

Avoid waiting on the phone or having to book an appointment at the One Stop Shop.


24x7 access

Manage your landlord, Council Tax, benefits and/or housing accounts any time at the click of a mouse.

Mobile updates

Enter your mobile phone number when registering to receive a text notification when we update your account.