Northampton Borough Council
Northampton Borough Council

How we will use your information

The council uses your personal information in order to administer and enforce Council Tax under the Local Government Finance Act 1992.

The information that you provide will be processed in accordance with the provisions of the Data Protection Act 1998 and relevant legislation.

This authority has a duty to protect public funds it administers, and may use information held about you for all lawful purposes, including and not limited to the prevention and detection of fraud, and the matching Council Tax data with electoral registration records.

The council will also use the information for the purpose of performing any of its statutory enforcement duties. It will make any disclosures required by law and may also share this information with other bodies responsible for detecting/preventing fraud or auditing/administering public funds.

We will not disclose your personal information to third parties for marketing purposes.

For further information regarding our Data Protection policy and guidelines check our Data Protection page.

Joined-up services

The council wishes to provide appropriate, timely and efficient services. To enable this it is therefore important that we co-ordinate what we do for you. The council will be introducing a Customer Relationship Management system (CRM) to record a brief summary of your contact with the council, and will use basic Council Tax information (name and address) to enable this to be effective.

Your rights

You have the right to request we cease processing your personal data in relation to any council service, including our Customer Relationship Management system. Where possible, we will seek to comply with your request but there may be some situations where we will not be able to do this (e.g. where Northampton Borough Council is required to hold or process information to comply with a legal requirement).

You are also legally entitled to request access to any records held by the council about yourself, including the Customer Relationship Management System.

Contact us

For further information about either requesting access to your personal data or to cease processing personal data please contact us:

Information Governance
The Guildhall
St Giles Square
Northampton
NN1 1DE

E-mail: requests@northampton.gov.uk

Fax: 01604 837057