Northampton Borough Council
Northampton Borough Council

Opening times and ways to contact us

Website

Our website is available any time of day, 365 days a year. 

Online contact us form


Did you know...

We have a range of online options that can be completed in minutes

Online services

Phone

Our contact centre is open Monday to Friday, from 9am to 5pm.

  • 0300 330 7000 
  • 01604 838 970 (Text phone)

If you have an emergency outside of normal hours, help is available.

Emergency and out-of-hours information

In person

Our main office is open Monday to Friday, from 9am to 5pm (reception open from 10am to 4pm).

Address:

Northampton Borough Council,
Guildhall, St. Giles Square,
Northampton,
NN1 1DE

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Emergency/Out of Hours

For emergencies only, the number to call is 01604 837 999.


Before you call

Before you contact us, please be sure that:

  • Your problem cannot be dealt with during normal office hours
  • That you cannot make temporary arrangements in the meantime
  • If you can wait till the morning, please use the online form

To help us deal with your call, please remember to: 

  • Be clear
  • Have all the information to hand
  • Be prepared to provide a contact number so that we can get back to you

Senior management 


Name Job Title
David Kennedy Chief Executive
Julie Seddon Director of Customers & Communities
Steven Boyes Director of Regeneration, Enterprise & Planning
Francis Fernandes Borough Secretary & Monitoring Officer