Northampton Borough Council
Northampton Borough Council

Citizens Account - Council Tax Balances 2015/16

Please be aware that Citizens Account customers with linked Council Tax accounts will be able to see their balances and instalment amounts and dates for the 2015/16 billing year already, but will not be able to view their bills yet.

This is due to the loading of the electronic data in preparation for the bills to be issued next week; if you are a Direct Debit payer, you will be able to see the amount that is due to be called and the date of the instalment (which will carry forward from last year).

When the bills are uploaded to your Account, you will receive an electronic notification (either by SMS and/or by e-mail) as normal to let you know they are available for viewing as usual.


Your Citizen's Account is a convenient, easy to use & secure online service where you can manage council tax bills, rent accounts, housing applications & payment schedules.

Why should you choose Citizens Account?

No more Paper!

You will no longer receive any paper bills, benefit notifications or payment schedules.


E-mail Support

Avoid waiting on the phone or having to book an appointment at the One Stop Shop.


24/7 Access

Manage your Landlord, Council Tax, Benefits and/ or
Housing Accounts anytime at the click of a mouse.


Mobile Updates

Enter your mobile phone number when registering to receive a text notification when we update your account.