Northampton Borough Council
Northampton Borough Council

Wednesday 01 October 2014 - Citizens Account Issue

Due to a system issue, the daily data upload to Citizens Account did not take place this morning.

As a result, the following data is not currently available for view :-

Council Tax Bills dated 30 September 2014

Landlord Schedules and Letters dated 01 October

Benefit Notification Letters dated 01 October


We are working with our suppliers to correct the problem and hope to have this resolved as soon as possible.

Please accept our apologies for the inconvenience.




Your Citizen's Account is a convenient, easy to use & secure online service where you can manage council tax bills, rent accounts, housing applications & payment schedules.

Why should you choose Citizens Account?

No more Paper!

You will no longer receive any paper bills, benefit notifications or payment schedules.


E-mail Support

Avoid waiting on the phone or having to book an appointment at the One Stop Shop.


24/7 Access

Manage your Landlord, Council Tax, Benefits and/ or
Housing Accounts anytime at the click of a mouse.


Mobile Updates

Enter your mobile phone number when registering to receive a text notification when we update your account.