Citizens Account
What is a Citizen's Account?
Your Citizen's Account is a convenient, easy to use online service, where borough residents, council house tenants and private landlords can manage their council tax, rent accounts, housing applications and payment schedules all in one place, and that's not all; we plan to make many more services available in the coming months (such as Benefit information for Private Tenants).
Is it Secure?
Yes it is. We use a verification process, which means only you can view your account; no-one else.
When you register you will be sent a Personal Identification Number (PIN) to complete the registration process. You must have this to complete your registration.
No more paper bills
This helps the environment; and for every person that signs up, the council saves £1 in printing and postage costs.
24/7 access to your account
Manage your account and payments anytime you like with the click of a mouse.
Support via E-mail
Avoid being kept waiting on the phone or queuing at the One Stop Shop, have your queries answered fast.
Updates to your mobile
Enter your mobile phone number when you register and receive a text message notification the next time you get billed.