Northampton Borough Council
Northampton Borough Council

Citizens Account - System Outage Wednesday 23 July UPDATE 13:48

The system access issue which occurred earlier has now been resolved; Citizens Account access should now be available again.

Please be aware, however, that the system may run a little slowly for the next hour or so as a result.

We apologise for any inconvenience this may have caused.



Your Citizen's Account is a convenient, easy to use & secure online service where you can manage council tax bills, rent accounts, housing applications & payment schedules.

Why should you choose Citizens Account?

No more Paper!

You will no longer receive any paper bills, benefit notifications or payment schedules.


E-mail Support

Avoid waiting on the phone or having to book an appointment at the One Stop Shop.


24/7 Access

Manage your Landlord, Council Tax, Benefits and/ or
Housing Accounts anytime at the click of a mouse.


Mobile Updates

Enter your mobile phone number when registering to receive a text notification when we update your account.